Política de envío

Shipping Policy

Thank you for shopping with us.

Processing Time

Orders are typically processed and shipped within 1 business day after payment is received.

Orders placed on weekends or holidays will be processed on the next business day.

Please note that processing times may be extended during periods of high order volume, holidays, or unforeseen circumstances.

Shipping Rates

Shipping costs are calculated at checkout based on the shipping destination, shipping method selected, and package weight.

Free shipping promotions, if offered, will be clearly stated on our website.

Delivery Times

Estimated delivery times are provided as a guideline only:

United States: 2–7 business days
International Orders: 7–21 business days

Actual delivery times may vary depending on carrier performance, weather conditions, customs processing, and other factors beyond our control.

Tracking Information

Once your order has been shipped, a tracking number will be sent to the email address provided at checkout.

Please allow up to 24 hours for tracking information to become active.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

We are not responsible for packages delivered to incorrectly entered addresses.

If you notice an address error, please contact us immediately. Address changes may not be possible once an order has been processed or shipped.

Lost, Delayed, or Stolen Packages

Once an order has been handed over to the shipping carrier, delivery is under the carrier's control.

We are not responsible for delays caused by shipping carriers, weather conditions, customs inspections, or other circumstances beyond our control.

If a package is marked as delivered but cannot be located, customers should first contact the shipping carrier and check with neighbors, household members, or property management.

International Orders

Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.

We are not responsible for delays caused by customs clearance procedures.

Order Issues

If you receive an incorrect or damaged item, please contact us within 7 days of delivery and provide photos of the issue. We will review the situation and work toward an appropriate resolution.